https://www.customerservicemanager.com/kcb-bank-improves-customer-experience-using-sparkcentral-customer-service-platform/ The Magazine for Customer Service Managers & Professionals Tue, 22 Dec 2020 08:35:59 +0000 hourly 1 https://www.customerservicemanager.com/kcb-bank-improves-customer-experience-using-sparkcentral-customer-service-platform/#comment-52916 Tue, 22 Dec 2020 08:35:59 +0000 https://www.customerservicemanager.com/?p=16801#comment-52916 I wish to complain about service at your treasury square branch in respect of a lady at merchant banking desk dealing with payments to over 70years.

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