Comments on: 20 Business Telephone Etiquette Tips

By: Wilber Cleveland

Wilber Cleveland — Mon, 23 Sep 2019 16:58:53 +0000

Ask the client if you called them at a bad time, or if they have time
to talk to you now!

By: Bobby Saint

Bobby Saint — Wed, 01 Nov 2017 06:19:00 +0000

You mentioned to speak clearly and smile as you answer the phone. The person at the other end of the line will know if you’re in a good mood based on the tone of your voice. It is recommended that you create an impression that you are more than willing to assist the customer. And make sure to introduce yourself every time you answer the phone. If I were working in this type of industry, I would make sure to always be mindful of my actions when answering the phone. Thanks.

By: Kareena Strait

Kareena Strait — Sun, 20 Aug 2017 22:49:51 +0000

I like the fact that these are simple.

By: richard johnson

richard johnson — Mon, 03 Jul 2017 01:09:30 +0000

Great!

By: kimberly cutro

kimberly cutro — Sun, 13 Nov 2016 23:31:44 +0000

I work for a multi specialty practice of drs, the phones ring non stop, its a fairly new call center, put together about a year ago! The team we have is unusual ! We have to older ladies, 3 kids 1 who is very in-mature and a point person who can be easy led in the circle of the kids. Any suggestions on how to get the crew to focus on being more professional?

By: josie paul

josie paul — Tue, 12 Jul 2016 15:17:10 +0000

I have learned many of these tips through the years and follow them.

By: Lillian Moore

Lillian Moore — Tue, 07 Jun 2016 20:37:54 +0000

I really like the suggestion to never call a patient, customer or client’s home before 8:00AM or after 9:00PM, unless they’ve given you permission to do so. This is a simple way to avoid any possible problems with a client or customer. The time frame gives you and the customer ample opportunity to call and will be the easiest way for you to keep a happy, not sleepy, customer.