https://www.customerservicemanager.com/customer-service-means-taking-the-heat/ The Magazine for Customer Service Managers & Professionals Wed, 03 Jun 2020 03:32:20 +0000 hourly 1 https://www.customerservicemanager.com/customer-service-means-taking-the-heat/#comment-41625 Wed, 03 Jun 2020 03:32:20 +0000 http://www.customerservicemanager.com/?p=12462#comment-41625 Good revision on coping with difficult customers

]]> https://www.customerservicemanager.com/customer-service-means-taking-the-heat/#comment-39168 Wed, 25 Mar 2020 03:08:35 +0000 http://www.customerservicemanager.com/?p=12462#comment-39168 Great concept! Beat the Heat with HEAT lol

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