https://www.customerservicemanager.com/7-trends-in-customer-service-expectations/ The Magazine for Customer Service Managers & Professionals Mon, 24 Apr 2017 06:21:31 +0000 hourly 1 https://www.customerservicemanager.com/7-trends-in-customer-service-expectations/#comment-8557 Mon, 26 Dec 2016 05:31:39 +0000 http://www.customerservicemanager.com/?p=10289#comment-8557 Great share here Bob. Customer service can clearly differentiate a company nowadays, particularly in a digital age. A good customer experience can have lasting impact. Response time is key. Regardless of whether a request can be handled immediately or not, customers want to know someone is working on it. Thanks for sharing.

]]> https://www.customerservicemanager.com/7-trends-in-customer-service-expectations/#comment-8199 Thu, 08 Dec 2016 14:28:13 +0000 http://www.customerservicemanager.com/?p=10289#comment-8199 GREAT Article! I will say in my Business of Real Estate Investing my response time to call backs are vital.. I can not tell you how many deals I got this year because how fast I call back Potential Clients.

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