https://www.customerservicemanager.com/what-customer-service-is-not/ The Magazine for Customer Service Managers & Professionals Mon, 09 May 2022 11:17:47 +0000 hourly 1 https://www.customerservicemanager.com/what-customer-service-is-not/#comment-75928 Mon, 09 May 2022 11:17:47 +0000 http://www.customerservicemanager.com/csm210469/?p=920#comment-75928 You have clearly never worked in a restaurant in your life, and wouldn’t be able to handle it for two minutes. Y’all went on vacation & came back to complain about the wait staff at a restaurant. The one that really sent me is this one where you ordered your own meal incorrectly and then felt entitled enough to have it replaced at no cost to you. Newsflash… we don’t want customers like you to come back. And I know you think we will simply fail without you, but we never do. Why? Because good customers aren’t entitled trash who complain about every aspect of their experience. Y’all are the kind of people we can see don’t tip well from a mile away anyways. Maybe that’s why your experience is always bad lol.

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