https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/ The Magazine for Customer Service Managers & Professionals Tue, 10 Dec 2024 02:52:21 +0000 hourly 1 https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-236966 Tue, 10 Dec 2024 02:52:21 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-236966 Very informative topic. I have learned a lot about keeping each customer comments/information on hand after each conversations. Do have a blessed day.

]]> https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-218369 Tue, 04 Jun 2024 22:19:30 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-218369 Indeed very valuable information for someone working in an Organization that involves Administrative duties.

]]> https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-72561 Tue, 01 Mar 2022 00:23:22 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-72561 Very informative reading. I didn’t know that there are so many things one has to be mind full of when speaking to a customer. I saw areas where I can improve my on my phone conversations with clients.
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]]> https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-57513 Mon, 26 Apr 2021 17:43:58 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-57513 Taking interest and having a positive attitude and doing your best in actively listening and controlling, helping the needs of the customer and letting them know how important they are to them will great customer service.

]]> https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-57148 Mon, 19 Apr 2021 00:20:14 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-57148 Proper customer service on the telephone is very important to organizations as it leaves a trademark of what is expected from the client for future business.

]]> https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-55793 Thu, 04 Mar 2021 23:16:01 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-55793 This was very informative, I enjoyed learning an gaining new knowledge of what i did and didn’t know in communication.

]]> https://www.customerservicemanager.com/providing-positive-customer-service-over-the-phone/#comment-42487 Wed, 08 Jul 2020 22:04:22 +0000 http://www.customerservicemanager.com/csm210469/?p=777#comment-42487 Information will be very useful.

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