https://www.customerservicemanager.com/5-ways-artificial-intelligence-revolutionizes-customer-service/ The Magazine for Customer Service Managers & Professionals Wed, 05 Oct 2022 16:07:48 +0000 hourly 1 https://www.customerservicemanager.com/5-ways-artificial-intelligence-revolutionizes-customer-service/#comment-12690 Wed, 21 Mar 2018 05:33:59 +0000 https://www.customerservicemanager.com/?p=12888#comment-12690 Technological advancement has provided opportunities for companies to progress their approach to customer service. The take-up of artificial Intelligence in 2017 was huge and looks set to increase in 2018. It certainly offers some great advantages to personalize and streamline customer service processes, but needs handling with care as some human input is still required.

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