Comments on: Examples of Poor Customer Service

By: J cooker

J cooker — Fri, 07 Apr 2017 17:32:14 +0000

Allowing someone to push in front of me. E.g. stopped serving me to serve someone just come up to counter… then flipped me off..

By: Nancy

Nancy — Fri, 24 Mar 2017 21:21:39 +0000

* When the cashier NEVER makes eye contact through the entire transaction and acts like she doesn’t care.
* When anyone at any business place lies to you.
* When the person serving you rolls their eyes when you tell them something.

By: Terrilynne

Terrilynne — Wed, 07 Dec 2016 19:56:10 +0000

I went to a restaurant we were the only table in there my friend paid. We happened to take a taxi from where our car broke down when we were done we took a taxi back to the car soon after the police rolled in to arrest us due to dine and dash! Funny thing was we paid at the cashier and it was our waitress she said she asked if it was take out or dine she thought he said take out but we were the only people in there so to me I guess it made no sense. Then the manager three days later asked how they could fix it. I told her I just wanted our money back. She told me to come in the day after next and she would take care of it. I don’t have a vehicle so I took the public transit when I got there she made me wait 20 mins while I watched her work then she asked if she could give me a gift certificate for 20 dollars. I said no thank you just what we discussed over the phone, my money back. Then she made me wait another 20 mins while I heard her arguing on the phone with the owner. I just left and phoned back and said when you get it together please call. I haven’t heard another thing. It’s been going on a month.

By: chris

chris — Mon, 01 Feb 2016 15:28:23 +0000

I recently shopped at a swimwear store. The lady did not ever smile, and told me i could not exchange because it upset her bookwork!

By: James L

James L — Wed, 09 Sep 2015 18:29:59 +0000

– being passed from person to person because no one knows the answer to your query
– the product you receive looks different to the one advertised
– you are charged postage because you want to return a product that you don’t like
– you are made to listen to crap music while you are waiting over the phone for a human being to talk to you