Comments on: Say What? Mishearing on Customer Calls Costing Contact Centres £246M

Comments on: Say What? Mishearing on Customer Calls Costing Contact Centres £246M https://www.customerservicemanager.com/say-what-mishearing-on-customer-calls-costing-contact-centres-246m/ The Magazine for Customer Service Managers & Professionals Wed, 14 Jun 2023 16:45:28 +0000 hourly 1