https://www.customerservicemanager.com/top-10-worst-things-to-say-to-angry-customers/ The Magazine for Customer Service Managers & Professionals Wed, 05 Oct 2022 16:13:28 +0000 hourly 1 https://www.customerservicemanager.com/top-10-worst-things-to-say-to-angry-customers/#comment-11144 Wed, 26 Jul 2017 13:59:23 +0000 http://www.customerservicemanager.com/?p=11275#comment-11144 Sometimes it can be very hard to deal with rude customers and to keep calm and friendly. For me, that`s the hardest thing in the work of call center agent. But it is very important not to lose your patience and not to start arguing with the customers, this won`t resolve the situation, but will just complicate it.

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