Comments on: 12 Tips for a Positive Customer Experience

By: Monica Paredes

Monica Paredes — Wed, 26 Dec 2018 15:01:33 +0000

Great tips!

By: Jill Patterson

Jill Patterson — Mon, 19 Feb 2018 14:02:17 +0000

Article was insightful…very good tips provided on customer service and how to get points across w/o being aggressive.

By: Beverly Hercules

Beverly Hercules — Mon, 29 Jan 2018 18:30:32 +0000

We’re here for the customer, helping them to feel respected and heard, bringing about a positive experience.

By: Sybil Osbourne

Sybil Osbourne — Mon, 29 Jan 2018 18:21:32 +0000

Customers who are appreciated, respected, valued and recognized are customers that are loyal and they are priceless.

By: Alice Dylan

Alice Dylan — Mon, 22 Feb 2016 13:12:30 +0000

Great tips shared. In addition to the points discussed in the article, would like to add another one that is implementation of a CRM. New-age CRMs prevalent in the market like ConvergeHub, Zoho and Base CRM are great at helping businesses analyze the entire customer journey, proactively provide personalized service at all touchpoints and improve the entire customer experience. Integration of the CRM in customer experience strategies is bound to show positive results and improve customer loyalty and retention in the long run.