https://www.customerservicemanager.com/your-call-is-very-important-to-us/ The Magazine for Customer Service Managers & Professionals Wed, 05 Oct 2022 15:22:40 +0000 hourly 1 https://www.customerservicemanager.com/your-call-is-very-important-to-us/#comment-50884 Wed, 11 Nov 2020 15:51:33 +0000 https://www.customerservicemanager.com/?p=21805#comment-50884 I decided to take advantage of a “spend $50 and receive $20 back offer.” After making my purchases (amounting to $76.67). The checkout person told me there was no $20 rebate. I offered to show her the sign in the store but she declined and sent me to customer service. The employee working there finally discovered it was because I did not have a Target app on my phone. After a few tries she finally gave me a gift card for $20. She was not rude but made it clear I was causing her extra work. As we were leaving she said to put the app on my phone for future purchases. I DO NOT WANT TARGET TO HAVE ACCESS TO MY CELL PHONE. After using a Target app does Target then have access to my cell phone #? Do they send out unwanted advertisements? Is it possible to take advantage of your sales and not install the app?

]]> https://www.customerservicemanager.com/your-call-is-very-important-to-us/#comment-48720 Sat, 12 Sep 2020 08:31:50 +0000 https://www.customerservicemanager.com/?p=21805#comment-48720 Recently bought a cooker at Lowestoft Branch cannot praise your staff enough especially the young man on the door he made it so easy for me will certainly continue to shop there Well Done !!

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