https://www.customerservicemanager.com/ai-is-changing-customer-service-heres-a-five-step-plan-to-make-it-work-for-your-company/ The Magazine for Customer Service Managers & Professionals Tue, 13 Aug 2024 10:45:48 +0000 hourly 1 https://www.customerservicemanager.com/ai-is-changing-customer-service-heres-a-five-step-plan-to-make-it-work-for-your-company/#comment-225573 Tue, 13 Aug 2024 10:45:48 +0000 https://www.customerservicemanager.com/?p=47524#comment-225573 Insightful read on integrating AI into customer service! The five-step plan by Michiel Hulsbergen offers practical guidance to harness AI’s strengths while maintaining the human touch. By identifying challenges, analyzing data, and training employees, businesses can enhance customer engagement and workforce satisfaction. A must-read for modern customer service teams!

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