Customer Services for Internet Marketing

The Forum for Customer Service Managers & Professionals

| Forum Start | Register | Search | Statistics | F.A.Q. |

	Customer Service Manager Forum / Who's Who /
	Customer Services for Internet Marketing

	Ruth12 Member	#1 \| Posted: 12 Nov 2007 03:20
		Hi I would like to hear from anyone with experience in the Web Marketing industry. I am looking for ideas for training and development for our customer service department. We are key on customer retension and maintaining our good reputation through level of service and customer care. look forward to your replies

	amber9904 Member	#2 \| Posted: 13 Nov 2007 06:56
		Ruth12, I work in the email/web marketing industry. What kind of ideas are you looking for? Are you looking for tools? Training methodologies? Thanks! Amber9904

	Ruth12 Member	#3 \| Posted: 13 Nov 2007 08:44
		Hi Amber Thanks for your reply. Any info on customer service tools, general processes and training for the industry. Any ideas on new or methods already used would be great - Thanks

	Customer Service Manager Forum / Who's Who /
	Customer Services for Internet Marketing